Privacy Policy

Effective July 1, 2026. We are committed to protecting your privacy and handling personal information with care, transparency, and appropriate safeguards.

1. Who This Policy Covers

This Privacy Policy applies to assurancecarehome.com, related forms, landing pages, support requests, and communications connected with this website. References to "we," "us," and "our" mean the website operator and its authorized service providers, including Techmind FZE where it supports website, advertising, analytics, or customer-support operations.

For privacy questions or requests, contact: support@techmagency.com.

2. Information We Collect

  • Contact information: name, email address, phone number, mailing address, and preferred contact method.
  • Inquiry details: information you submit through forms, phone calls, emails, chat, or support requests, including requested services, timing, location, and message content.
  • Care-related information: information you choose to provide about care needs, mobility, schedule, household preferences, health conditions, caregiver requirements, or family contacts.
  • Commercial and transaction information: appointment requests, service interests, billing or payment-related details, order or request identifiers, and support history.
  • Website and device information: IP address, browser type, device type, operating system, referring URL, pages viewed, timestamps, approximate location, and diagnostic data.
  • Cookies and tracking data: cookie identifiers, analytics events, ad campaign identifiers, form attribution, and similar technologies used to measure site performance and marketing activity.

3. How We Use Information

We use information to respond to inquiries, assess service requests, schedule consultations, coordinate communications, provide customer support, improve the website, prevent fraud or abuse, comply with legal obligations, and maintain records needed for business operations.

Where permitted by law, we may also use contact and website information for marketing, remarketing, lead attribution, service updates, and measuring the effectiveness of advertising. You can opt out of promotional messages at any time by following the unsubscribe instructions or contacting us.

4. Sensitive and Care-Related Information

Please share only the care-related information needed for your request. If you provide health, mobility, medication, emergency-contact, or other sensitive information, we use it only for the purposes for which it was provided, such as evaluating care needs, responding to your inquiry, coordinating support, or complying with applicable law.

This website is not intended to replace professional medical, legal, or emergency advice. Do not use website forms for urgent medical emergencies.

5. Cookies, Analytics, and Advertising

We may use cookies, pixels, server logs, analytics tools, and advertising technologies to operate the site, remember preferences, understand traffic, measure campaign performance, detect suspicious activity, and improve content.

You can block or delete cookies in your browser settings. Some features, analytics, attribution, or fraud-prevention functions may not work correctly if cookies are disabled. Advertising platforms may also provide their own opt-out controls.

6. How We Share Information

We do not sell personal information as a standalone customer list. We may share information with:

  • Care coordinators, intake staff, or authorized support personnel who need it to respond to your request.
  • Technology, hosting, email, analytics, advertising, CRM, payment, security, and customer-support providers.
  • Professional advisors, compliance providers, or insurers where needed for business, legal, or risk-management purposes.
  • Authorities, regulators, courts, or other parties when required by law or necessary to protect rights, safety, security, or prevent misuse.

Service providers are expected to process information only for authorized purposes and to use appropriate safeguards.

7. Cross-Border Processing

Website, support, advertising, and analytics providers may process information in countries other than where you live. This may include processing by or for Techmind FZE and TechmAgency support channels, including techmagency.com email systems or related tools. Where information is transferred internationally, we use reasonable safeguards appropriate to the information and service involved.

8. Data Retention

We retain information for as long as needed to respond to inquiries, provide services, keep business records, comply with legal obligations, resolve disputes, prevent fraud, and measure marketing performance. Retention periods vary depending on the type of information, the reason it was collected, and applicable legal or operational requirements.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, email system, or internet transmission is completely secure. Avoid sending passwords, full payment card numbers, or highly sensitive details through ordinary email or website forms unless specifically requested through a secure channel.

10. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also request a copy of information you provided or withdraw consent where processing is based on consent.

To make a request, email support@techmagency.com. We may need to verify your identity before fulfilling the request.

11. Marketing Communications

If you receive promotional emails, SMS messages, or similar communications, you can opt out using the instructions in the message or by contacting us. We may still send non-promotional messages, such as responses to requests, service notices, policy updates, or legally required communications.

12. Children's Privacy

This website is not directed to children under 16, and we do not knowingly collect personal information directly from children. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.

13. Third-Party Links

The website may link to third-party websites, tools, maps, payment providers, advertising platforms, or social media pages. Those third parties are responsible for their own content, terms, and privacy practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date when material changes are made.

15. Contact

For privacy requests, support questions, or concerns about this policy, email support@techmagency.com.